At WILDMODA Group, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.
1. Information We Collect
We may collect the following types of information:
· Personal Information: Name, email address, phone number, shipping/billing address, and payment details when you make a purchase.
· Browsing Information: IP address, device type, browser details, and website usage data collected through cookies and analytics tools.
2. How We Use Your Information
We use the collected information to:
· Process and fulfill orders, including shipping and customer support.
· Improve our website, products, and services.
· Send updates, promotions, and marketing materials (with your consent).
· Ensure security and prevent fraudulent activities.
3. Sharing of Information
We do not sell or rent your personal information. However, we may share it with:
· Trusted third-party service providers (payment processors, shipping partners, etc.) to fulfill orders and improve services.
· Legal authorities when required by law.
4. Data Security
We implement strict security measures to protect your personal data from unauthorized access, misuse, or disclosure.
5. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience. You can modify your browser settings to manage cookie preferences.
6. Your Rights & Choices
You have the right to:
· Access, update, or delete your personal data.
· Opt-out of marketing emails by clicking the "unsubscribe" link.
· Request details on how your data is used.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.
1. Order Processing
· All orders are processed within 1-2 business days after payment confirmation.
· Orders placed on weekends or holidays will be processed on the next business day.
· You will receive a confirmation email with tracking details once your order is shipped.
2. Shipping Time & Delivery
· Standard Shipping: 5-7 business days
· Express Shipping: 2-4 business days (if applicable)
· Delivery times may vary based on your location and courier service availability.
3. Shipping Charges
· Free shipping on orders above a certain amount (if applicable).
· Standard and express shipping charges will be calculated at checkout based on your delivery location.
4. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email or SMS. You can track your package through our courier partner’s website.
5. Delivery Issues
· If your order is delayed, please contact us, and we will assist you.
· If the package is lost or damaged during transit, please reach out to us within 48 hours of delivery.
· Ensure that the provided shipping address is correct. We are not responsible for undelivered orders due to incorrect addresses.